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FAQ

How to recover your DS-16x00-RM UHD, DS-8x00-RM UHD, DS-4x00-RM UHD?

Before executing NVR recovery, users need to make your USB device as a boot disk.

Please refer to: https://www.digiever.com/support/faq-content.php?FAQ=146

 

At PC:

[Step 1] Download FW image file (dual_rootfs.img) from:

               https://drive.google.com/file/d/15Jzo_y90VgW9oD8lImC1rJAW1Bc5Rrc7/view?usp=sharing

               (Note: Default recovery FW is FW5.1.0.77.  User can update the FW after dual recovery.)

 

[Step 2] Copy FW image file (dual_rootfs.img)  to the USB device that contains hk file.

 

 

At NVR

[Step 1] Plug in the USB Flash Driver.

 

[Step 2] Power on the NVR and keep pressing "F12".  Enter "nvrbios".

 

[Step 3] Select "Partition 2".

[Step 4] The NVR will start the dual recovery process.

 

[Step 5] System runs recovery process automatically. Please wait for few minutes.

 

[Step 6] After the process is done, the NVR will shut down automatically.

 

[Step 7] Plug out the boot disk and turn on NVR.

 

[Step 8] Users can boot the NVR successfully.