FAQ

After firmware version 78-2, DIGIEVER supports AI Search (Metadata) on Playback for Key Attributes and Diverse AI-Events from integraged AI cameras.  To perform AI Search (Metadata) for AXIS AI cameras, please enable both metadata and event on cameras’ UI in advance:

Note:
Before enabling metadata and events, please:
1. Set the NVR as the camera's NTP server to keep the time synchronized between the NVR and the camera.  Please follow below steps:

1.1 Log in NVR > Date & Time > Time Zone: The IP address of the "NVR's built-in NTP server" can be used as the camera's NTP server.

1.2 Log in Camera > System > Time and location > Select "Automatic date and time (manual NTP servers" > Enter the IP address of the "NVR's built-in NTP server"

2. Disable Zipstream features of the camera.  Please follow below steps:

2.1 Log in Camera
2.2 Go to Video > Stream > Zipstream > Disable a) Optimize for storage b) Dynamic FPS c) Dynamic GOP

1. Attributes
Go to Camera web configuration page > System > Analytics metadata

1.1 Enable Metadata producers:
• Producer
• Axis video motion tracker
• Analytics Scene Description

1.2 Press Save

2. AI-Events
Go to AXIS camera web configuration page > Apps

2.1 Enable desired event

2.2 Click Open for further settings