FAQ

After firmware version 78-2, DIGIEVER supports AI Search (Metadata) on Playback for Key Attributes and Diverse AI-Events from integraged AI cameras.  To perform AI Search (Metadata) for Hanwha AI cameras, please enable event on cameras’ UI in advance:

Note:
Before enabling metadata and events, please:
1. Set the NVR as the camera's NTP server to keep the time synchronized between the NVR and the camera.  Please follow below steps:

1.1 Log in NVR > Date & Time > Time Zone: The IP address of the "NVR's built-in NTP server" can be used as the camera's NTP server.

1.2 Log in Camera > Basic > Date & Time > System time setup > Select Synchronize with NTP server 

> Enter the IP address of the "NVR's built-in NTP server"

1. Attributes
There are two ways to open WISEAI
a. Open Wisenet Device Manager
b. Right click on the camera and select Open Platform

1.1 Click BestShot & Attributes

1.2 Click Attributes > Click   to enable the function > Click Person, Face, Vehicle

2. AI-Events

Go to Camera web configuration page >  Analytics > Motion detection

1. Enable the feature: Motion detection

2. Setup desired parameter

3. Press Apply