FAQ

After firmware version 78-2, DIGIEVER supports AI Search (Metadata) on Playback for Key Attributes and Diverse AI-Events from integraged AI cameras.  To perform AI Search (Metadata) for Milesight & Only AI cameras, please enable event on cameras’UI in advance.

Note: If user enables VCA Event, Object Counting, or Heat Map, user cannot enable Face Detection.  On the other hand, if user enables Face Detection, user cannot enable VCA Event, Object Counting, or Heat Map.

Before enabling metadata and events, please:
1. Set the NVR as the camera's NTP server to keep the time synchronized between the NVR and the camera.  Please follow below steps:

1.1 Log in NVR > Date & Time > Time Zone: The IP address of the "NVR's built-in NTP server" can be used as the camera's NTP server.

1.2 Log in Camera > System > System Settings > Date&Time > Select NTP server
> Enter the IP address of the "NVR's built-in NTP server" > Click Save

1. VCA Event
Go to Camera web configuration page > Event > AI Application Options > VCA Event

1. Enable VCA

2. Press Save

3. Go to Basic Event and VCA Event page for further event settings. (All event default are enabled, please change it based on demands.

4. Press Save for each event to apply the changes

2. Face Detection
Go to Camera web configuration page > Event > AI Application Options > Face Detection

1. Enable Face Detection

2. Press Save

3. Go to Face Detection for further event settings.
   (General & Advanced)

4. The event default is enabled.

5. Press Save to apply the changes