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FAQ

Why green image is shown when I use DIGIMobileV2 on liveview monitoring?

Powered by Intel GPU technology, DIGIMobileV2 supports DG-Decode, H.265 and H.264 hardware accelerated video decoding technology, to elevate monitoring experience.

If cameras don't support Intel GPU technology, liveview image may be decoded incompletely, which causes green image as below pictures.

 

It is recommended to disable "Hardware acceleration" to continue remote monitoring as below picture.